Tool: GWC

GWC (Get It, Want It, Capacity) Briefing Document

This document summarizes the key concepts and application of the GWC (Get It, Want It, Capacity) tool, as defined by EOS Worldwide. The GWC tool is used to assess whether individuals are in the "Right Seat" within an organization, meaning they possess the necessary attributes to excel in their role.

Core Concept:

The GWC tool is a framework for evaluating employees based on three criteria:

• Get It (G): A natural aptitude and understanding of the role. It's an intuitive grasp of the job's intricacies and how to perform it effectively. As quoted from Dr. Ken Robinson, "get it is aptitude; or the natural ability for something. An intuitive feel or grasp of what the job is, how it works, and how to do it. Natural feel; biochemistry." This is considered innate or "God-given talent"
• Want It (W): Genuine enthusiasm and desire to perform the job well. This intrinsic motivation cannot be forced or taught; it must be inherent. It's "someone who genuinely springs out of bed wanting to excel in the role."
• Capacity to Do It (C): The acquired ability to effectively perform the job, encompassing skills, experience, training, and necessary resources. This includes:
• Emotional Capacity: "the ability to empathize and connect with others."
• Intellectual Capacity: "the ability to think critically and solve issues."
• Physical Capacity: "the energy and physical ability to complete tasks and sustain productivity."
• Time Capacity: "the ability to structure time and prioritize tasks effectively."

Key Principles and Ideas:

• Right Seat: The overarching goal of GWC is to ensure each person is in the "Right Seat." When people are not in the "Right Seat" it leads to frustration for both the individual and the leadership, hindering the ability to "Delegate and Elevate."
• "All YESes" Rule: To be considered a good fit for a role, an individual must score "YES" on all three criteria (Get It, Want It, Capacity). "You must have all YESes; 1 NO is a deal breaker."
• Deal Breakers: "Get It" and "Want It" are considered non-negotiable. A "NO" in either category signifies a fundamental mismatch between the individual and the role.
• Capacity Exception: While a "NO" in capacity is generally a deal-breaker, it can be addressed in some circumstances. If the leadership team believes the individual can gain the necessary capacity and is willing to invest the resources and time (potentially 1-3 years), it may be worth pursuing. However, the documents note this is rare, especially in rapidly growing organizations where the need for immediate competence is crucial.
• Impact of a Poor Fit: If someone isn't in the right seat, the team will "always be forced to do their work and will not be able to let go of the vine."
• Purpose of the GWC Tool: The GWC tool is introduced during the Accountability Chart exercise to provide context and introduce the rating system used in The People Analyzer.

Application:

1. Teach GWC: Present the GWC concept, clearly defining each element (Get It, Want It, Capacity).
2. Assess Each Individual: Evaluate each team member against the GWC criteria for their specific role. The provided documents include a questionnaire with specific questions to help assess each criteria (e.g., "Do all of the neurons in their brain connect when you explain and they do the job?").
3. Take Action: Based on the GWC assessment, make informed decisions about personnel placement and development to ensure everyone is in the "Right Seat." This may involve reassigning roles or investing in training and development for individuals with capacity gaps (if feasible).

Important Considerations:

• The GWC tool is designed to be a straightforward and decisive method for evaluating personnel fit.
• The emphasis on "Get It" and "Want It" underscores the importance of natural aptitude and intrinsic motivation in achieving success and fulfillment in a role.
• The GWC tool helps in understanding that "Not everyone gets it, and it’s not a bad thing. They just need to be in a different seat."

This briefing provides a comprehensive overview of the GWC tool and its application within the EOS framework, enabling organizations to make strategic decisions about personnel alignment and optimize team performance.

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