Book: Advertising Insights

This briefing document summarizes the main themes and important ideas presented in the provided excerpts from David Ogilvy's "Ogilvy on Advertising". Ogilvy shares his extensive experience and philosophy on creating effective advertising, emphasizing the importance of research, clear communication, understanding the consumer, and the pursuit of "big ideas" that endure.

I. The Role of Research and Evidence, Not Rules:

Ogilvy strongly emphasizes the importance of understanding how consumers react to different advertising stimuli. He clarifies that his advice is not based on arbitrary rules but on observed effectiveness. He uses research findings to guide advertising strategy and execution.

• Challenging the notion of "rules": "I am sometimes attacked for imposing ‘rules.’ Nothing could be further from the truth. I hate rules. All I do is report on how consumers react to dierent stimuli."
• Using research to inform decisions: He provides examples of using research to guide decisions on celebrity endorsements and typography. "Research shows that commercials with celebrities are below average in persuading people to buy products. Are you sure you want to use a celebrity?’ Call that a rule? Or I may say to an art director, ‘Research suggests that if you set the copy in black type on a white background, more people will read it than if you set it in white type on a black background.’ A hint, perhaps, but scarcely a rule."

II. Focus on Selling and Effectiveness:

Ogilvy's primary goal for advertising is to sell the product. He consistently stresses the need for advertising to be persuasive and to deliver tangible results for the client.

• The ultimate purpose of advertising: "How to produce advertising that sells" is the title of a key section, highlighting his central focus.
• Emphasis on the long-term impact of ideas: "Research can’t help you much, because it cannot predict the cumulative value of an idea, and no idea is big unless it will work for thirty years." He values ideas that have lasting power and continue to produce results over time.

III. The Power of Brand Image and Positioning:

Ogilvy highlights that consumers often choose brands based on their image and perceived associations rather than purely on functional differences. Effective positioning is crucial for creating a distinct and appealing brand identity.

• Image over inherent product difference: "Take whiskey. Why do some people chose Jack Daniel’s, while others choose Grand Dad or Taylor? Have they tried all three and compared the taste? Don’t make me laugh. The reality is that these three brands have dierent images which appeal to dierent kinds of people. It isn’t the whiskey they choose, it’s the image. The brand image is 90 per cent of what the distiller has to sell."
• Impact of perceived origin: The distilled water experiment illustrates how perception and image can dramatically alter the perceived quality of a product. "The mere mention of tap conjured up an image of chlorine."
• Successful positioning examples: He cites Dove (for dry skin), SAAB (for winter), and Volkswagen (as a protest against Detroit cars) as examples of effective positioning strategies. "I positioned Dove as a toilet bar for women with dry skin, and used a promise which had won in test: ‘Dove creams your skin while you bathe.’", "In Norway, the SAAB car had no measurable prole. We positioned it as a car for winter.", "Bill Bernbach and his merry men positioned Volkswagen as a protest against the vulgarity of Detroit cars in those days, thereby making the Beetle a cult..."

IV. Identifying and Utilizing "Big Ideas":

Ogilvy emphasizes the importance of identifying and leveraging powerful, enduring ideas that can drive advertising success for many years. He provides criteria for recognizing such ideas.

• Albert Lasker's view on good ideas: "‘Humility in the presence of a good idea.’ It is horribly dicult to recognize a good idea. I shudder to think how many I have rejected."
• Criteria for a "big idea": He lists five questions to evaluate an idea's potential longevity and impact:

1. "Did it make me gasp when I rst saw it?"
2. "Do I wish I had thought of it myself?"
3. "Is it unique?"
4. "Does it t the strategy to perfection?"
5. "Could it be used for 30 years?"

• Examples of enduring campaigns: He highlights the Hathaway eyepatch, Dove's promise, American Express' "Do you know me?", and Marlboro as campaigns with remarkable longevity. "You can count on your ngers the number of advertising campaigns that run even for ve years. These are the superstars... The Hathaway eyepatch rst appeared in 1951 and is still going strong. Every Dove commercial since 1955 has promised that, ‘Dove doesn’t dry your skin the way soap can.’ The American Express commercials, ‘Do you know me?’ have been running since 1975. And Leo Burnett’s Marlboro campaign has been running for 25 years."

V. Considerations for Taste and Social Norms:

Ogilvy touches upon the evolving nature of societal norms and the importance of considering taste in advertising, while also acknowledging that what might shock some might be acceptable to others.

• Evolution of taboos: He notes the shift in acceptability regarding showing women in cigarette and liquor advertisements. "There used to be an unwritten law against showing women in advertisements for cigarettes. It was not until long after people got used to seeing them smoke in public that this taboo was lifted. I was the rst to show women in liquor advertisements..."
• Navigating risqué content: The Parisian poster campaign illustrates the power of creating intrigue and generating buzz.
• Subjectivity of taste: He expresses his disapproval of using religious figures for humor but acknowledges the success of scatological humor in a specific instance. "While we are on the subject of taste, I deplore the current fashion of using clergymen, monks and angels as comic gures in advertising. It may amuse you, but it shocks a lot of people.", "But I don’t object to scatological humor in advertising."

VI. Client Relationships and Professional Conduct:

Ogilvy provides advice on managing client relationships, emphasizing honesty, clear communication, and prioritizing important issues.

• Respect for clients: "Do not make the common mistake of regarding your clients as dopes. Make friends with them."
• Clear and concise communication: He stresses the importance of writing lucid memoranda, echoing Churchill's directive for brevity. "The longer and more turgid your memos, the less likely they are to be read by executives who have the power to act on them.", "Pray state this day, on one side of a sheet of paper, how the Royal Navy is being adapted to meet the conditions of modern warfare."
• Strategic battles: "Fight for the kings, queens and bishops, but throw away the pawns. A habit of graceful surrender on trivial issues will make you dicult to resist when you stand and ght on a major issue."

VII. Talent Management and Hiring Practices:

Ogilvy shares his philosophy on identifying, developing, and retaining talented individuals, as well as offering cautionary advice on who not to hire.

• Identifying potential ("Crown Princes"): He outlines criteria used by Royal Dutch Shell, including analytical power, imagination, sense of reality, and the "helicopter quality."
• Importance of character: He quotes John Loudon on the paramount importance of character in senior hires and even mentions his belief in graphology.
• Avoiding problematic hires: He strongly advises against hiring friends, clients' children, or one's own children due to potential conflicts and morale issues. "Never hire your friends. I have made this mistake three times, and had to re all three. They are no longer my friends.", "Never hire your client’s children.", "Never hire your own children, or the children of your partners."

VIII. Resilience and Focus:

Ogilvy touches on the pressures of the advertising business and the importance of staying focused on goals.

• Embracing pressure: He quotes a powerful analogy about pressure refining individuals. "It is the friction which polishes him. It is pressure which renes and makes him noble.’"
• Importance of goal setting: He suggests starting the year by defining goals and measuring progress.

IX. Acquiring New Business:

Ogilvy shares his successful track record in attracting new clients and offers insights into effective strategies.

• Targeting desired clients: He recounts his early strategy of making a list of target clients and persistently pursuing them. "In my Confessions, I told how I started by making a list of the clients I most wanted..."
• Building a portfolio of quality work: He emphasizes the importance of securing smaller accounts that allow for the creation of impactful advertising. "But I also had the good fortune to get four small accounts which gave me a chance to produce the kind of sophisticated advertising which attracts attention to an agency: Guinness, Hathaway shirts, Schweppes and Rolls-Royce."
• Caution regarding acquisition and commissions: He warns against acquiring agencies solely for billings and paying commissions for introductions. "But this practice has a way of backring.", "Never pay a commission to an outsider who oers to introduce new business. No client who chooses his agency on the basis of such an introduction is worth having..."
• Avoiding incompatible clients: "Avoid clients whose ethos is incompatible with yours."
• The "domino system" for multinational accounts: Leveraging an existing client relationship in one market to expand internationally. "If you get an account which also advertises in overseas markets, you stand a good chance of getting it around the world. I call this the domino system of new business acquisition."
• Resigning accounts for morale: Prioritizing employee morale over retaining problematic clients. "I have resigned accounts ve times as often as I have been red, and always for the same reason: the client’s behavior was eroding the morale of the people working on his account."

X. The Power of Print Advertising and Long Copy:

Ogilvy defends the effectiveness of print advertising and challenges the notion that all copy should be short.

• Formulas for effective print ads (especially for food): He mentions the existence of "just about infallible formulae" for engaging women readers in food advertising.
• The importance of addressing the reader individually: "Do not, however, address your readers as though they were gathered together in a stadium. When people read your copy, they are alone. Pretend you are writing each of them a letter on behalf of your client. One human being to another, second person singular."
• Long copy can be more effective: He provides examples of successful advertisements with substantial word counts, arguing that interested consumers will take the time to read. "When you advertise bubblegum or underwear, there isn’t much to say, but a computer or a generator calls for long copy. Don’t be afraid to write it. Long copy – more than 350 words – actually attracts more readers than short copy."
• Benefits of color in business publications: "In business publications four-color ads cost only a third more than black and white, but they attract twice as many readers. Four-color is a good buy."

XI. Measuring Advertising Effectiveness:

Ogilvy stresses the importance of analyzing inquiries and their resulting actions to demonstrate the tangible results of advertising.

• Analyzing inquiries: He suggests surveying inquirers and questioning salespeople to understand the impact of advertising on sales.

XII. The Centrality of a Promise to the Consumer:

Ogilvy considers the promise of a benefit to the consumer as the most crucial element of effective advertising.

• The most important sentence: "Advertising which promises no benet to the consumer does not sell, yet the majority of campaigns contain no promise whatever. (That is the most important sentence in this book. Read it again.)"
• Researching effective promises: He suggests testing different promises with consumers to identify the most compelling ones. "In my experience, the selection of the promise is the most valuable contribution that research can make to the advertising process."

XIII. Packaging and Naming:

Ogilvy offers practical advice on product naming and packaging.

• Short names for maximum impact: "If it is important that the name appear as big as possible on a package, choose a short one like TIDE..."
• Considering international connotations: "If you want to use the same name in foreign markets, make sure that it does not have an obscene meaning in Turkish or any other language."

XIV. Leveraging "Sleeping Beauties":

He points out that products already selling well without advertising might achieve even greater success with strategic campaigns.

• The Listerine example: "For 40 years the Lambert Pharmaceutical Company sold modest quantities of a mouthwash called Listerine, without advertising it. When young Jerry Lambert started advertising it – as a remedy for halitosis – sales went through the roof."

XV. Caution Regarding Promotions and Pricing:

Ogilvy expresses skepticism about the long-term effectiveness of price-off deals and highlights the often arbitrary nature of pricing.

• Ephemeral effect of promotions: "Price-o deals and other such hypodermics nd favor with sales managers, but their eect is ephemeral, and they can be habit-forming."
• Pricing as guesswork: "It is usually assumed that marketers use scientic methods to determine the price of their products. Nothing could be further from the truth. In almost every case, the process of decision is one of guesswork."
• Price and perceived desirability: "The higher you price your product, the more desirable it becomes in the eyes of the consumer."

XVI. Advertising in Recession:

Ogilvy advises against cutting advertising budgets during economic downturns, citing evidence that maintaining or increasing advertising can lead to greater profitability.

• Maintaining advertising in recession: "Studies of the last six recessions have demonstrated that companies which do not cut back their advertising budgets achieve greater increases in prot than companies which do cut back."

XVII. Launch Advertising:

He emphasizes the critical importance of investing heavily in advertising during a product launch.

• Launch advertising is crucial: "If this is true, your launch advertising is a matter of life and death. Spend every penny you can lay your hands on. Now or never."

XVIII. International Advertising:

Ogilvy addresses the challenges and opportunities of international advertising.

• The "Not Invented Here" (N.I.H.) Syndrome: Cultural resistance to adopting campaigns from other countries. "There is often some weight in these arguments, but the underlying factor is almost always what Professor Levitt of Harvard calls the N.I.H. Syndrome – Not Invented Here."
• Importance of testing and adaptation: He recommends testing international campaigns locally and modifying them to fit the local culture.
• Potential for global success: "More often than not, campaigns which perform well in the United States perform equally well in other countries. The Esso tiger was a success in 34 countries."

XIX. Influence of Advertising Pioneers:

Ogilvy acknowledges the profound impact of figures like John E. Kennedy and Albert Lasker on the advertising industry.

• Kennedy's definition of advertising: "salesmanship in print’, a definition that has never been improved."
• Lasker's emphasis on selling copy: "Lasker held that if an agency could write copy which sold the product, nothing else was needed."
• Qualities of Lasker: Detail-oriented, grasped the big picture, predicted consumer reactions, vital, and hard-working.

XX. Perspectives on Ethics and Manipulation in Advertising:

Ogilvy defends the advertising industry against accusations of being inherently evil and addresses the concept of manipulation.

• Advertising as a tool: "Advertising is only evil when it advertises evil things."
• Challenging elitist views on "need": He questions who has the right to define what consumers need and defends the pleasure of buying. "Who are these élitists to decide what you need? Do you need a dishwasher? Do you need a deodorant? Do you need a trip to Rome? I feel no qualms of conscience about persuading you that you do."
• Debunking subliminal advertising: He clarifies that subliminal advertising, as hypothesized, has never actually been used.
• Personal experience with a potentially manipulative commercial: He recounts his decision to burn a hypnotism-based commercial due to its overwhelming power.

XXI. The Importance of Facts in Advertising:

Ogilvy advocates for factual advertising, providing relevant information to consumers rather than relying on empty rhetoric.

• Factual advertising sells: "It always sells better than empty advertising."
• Lessons from door-to-door sales: His experience selling Aga cooking stoves taught him the power of providing detailed product information. "All I did was give my customers the facts. It took me 40 minutes to make a sale; about 3,000 words."

This briefing document provides a foundational understanding of the key principles and philosophies espoused by David Ogilvy in the provided excerpts. His emphasis on research-driven strategies, the creation of powerful brand images, the pursuit of enduring "big ideas," and a relentless focus on effectiveness continues to resonate in the advertising world.

RYT Podcast is a passion product of Tyler Smith, an EOS Implementer (more at IssueSolving.com). All Podcasts are derivative works created by AI from publicly available sources. Copyright 2025 All Rights Reserved.